Privacy Policy

Lawn Sorted Privacy policy

At Lawn Sorted, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What We Collect

We may collect personal information including:

• Your name

• Phone number

• Email address

• Residential or service address

• Any other information you provide through our contact or quote forms

2. How We Use Your Information

We collect this information to:

• Provide lawn care and maintenance services

• Respond to enquiries and send quotes

• Confirm bookings and job details

• Send occasional service updates or seasonal reminders

We will never sell, rent or trade your personal information.

3. How We Store and Protect It

Your information is stored securely through our website and business systems, protected from unauthorised access, misuse or loss. We only keep your data as long as needed to provide our services or meet legal obligations.

4. Third-Party Services

We may use third-party platforms to:

• Host our website

• Send emails or collect form responses

• Process payments (if applicable)

These services may store or process your data in accordance with their own privacy policies.

5. Cookies and Website Analytics

Our website may use cookies or tools like Google Analytics to improve the user experience and understand how visitors interact with our site. You can manage cookie settings in your browser at any time.

6. Accessing or Updating Your Info

You have the right to request access to the personal information we hold about you and to request corrections if necessary. Just contact us using the details below.

7. Contact Us

If you have any questions, concerns or would like to access or correct your personal information, please get in touch:

Lawn Sorted
📧 lawnsorted@gmail.com
📍 Mount Duneed, VIC 3217

8. Feedback & Complaints

If you have any concerns about how your personal information has been handled or if you believe we’ve breached the Australian Privacy Principles, please contact us directly. We’ll aim to respond to your complaint within 7 business days and work with you to resolve the issue quickly and fairly.

If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website.